Directions

We are in the old town, in the castle hill and Google Maps doesn’t show the best way to come up. Follow our directions to find and use the 2 free elevators up to the Castle!!

But if you have heavy luggage, the best it’s to take a TAXI that stops at our door (Costa do Castelo 63) or take a UBER/Bolt (use the address Costa do Castelo 91 given that private cars have to stop in the beginning of our street).

Take a look at our video:

How to arrive

From the airport:

During the day, catch Metro until BAIXA-CHIADO (first Red Line and then change in ALAMEDA to Green Line).

Walking: Follow street RUA DOS FANQUEIROS until number 170 and catch the first lift: ELEVADOR DO CASTELO. On the street RUA DA MADALENA go left, until you see the second lift ELEVADOR MERCADO CHÃO DO LOUREIRO inside Supermarket Pingo Doce open from 8am until 9pm. Step out in our street COSTA DO CASTELO and turn left, walk 300m until you find us on the left side n. 63. Our entrance is the first door in stairs Escadinhas Marquês Ponte de Lima n.1.

After 8pm, take the Metro until ROSSIO or Night Bus 208 and step out at square PRAÇA DA FIGUEIRA, take street RUA DA MADALENA until you find on the left side supermarket Pingo Doce with the lift ELEVADOR MERCADO CHÃO DO LOUREIRO. After 9pm enter through the parking garage. Step out in our street COSTA DO CASTELO and turn left, walk 300m until you find us on the left side n. 63. Our entrance is the first door in stairs Escadinhas Marquês Ponte de Lima n.1.

Taking Tram 12E: On square PRAÇA DA FIGUEIRA catch the tram ‘Eléctrico’ 12E (runs from 8am until 8.15pm) and step out at stop Rua São Tomé (first stop after the tram stops climbing!). Walk backwards along the tram-line until you find our street COSTA DO CASTELO, second street on the left (there’s a sign pointing to Teatro Taborda, follow it). Walk 200 meters, passing the Hotel and the Teatro Taborda, and find us on the right side. We are on number 1 in the stairs Escadinhas Marquês Ponte de Lima.

From SANTA APOLÓNIA Train Station or SETE RIOS Train and Bus: Catch Metro until BAIXA/CHIADO and follow above directions.

From ORIENTE Train and Bus Station: Catch Metro and follow above directions from the airport.

If you need some more information, just contact us.

Reclamação: Livro de Reclamações Online  RNAL nº 24019/AL

Em caso de litígio o consumidor pode recorrer a uma Entidade de Resolução Alternativa de Litígios de Consumo:  CACCL – Centro Arbitragem de Conflitos de Consumo de Lisboa, Rua dos Douradores, nº 106, 1100-619 Lisboa
Email: director@centroarbitragemlisboa.pt – www.centroarbitragemlisboa.pt

Mais informações em Portal do Consumidor www.consumidor.pt

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Formal complaint: Livro de Reclamações Online  RNAL nº 24019/AL

In the event of a dispute, the consumer can resort to an Alternative Consumer Dispute Resolution Entity: CACCL – Centro Arbitragem de Conflitos de Consumo de Lisboa, Rua dos Douradores, nº 106, 1100-619 Lisboa
Email:director@centroarbitragemlisboa.pt –www.centroarbitragemlisboa.pt

More information on the Consumer Portal www.consumidor.pt